Signup into your NRG Clinic account using a browser. Then follow these steps to log in to the application:
Users having no linked family members will land on the home page directly. Other users need to select a member to proceed further.
In the case of network or server timeout issues, tap on the pop-up 'Retry' button to continue from where you left.
Note: If you forgot the old PIN, tap on the 'Log out' option on the application lock screen to set a new login PIN.